Your Privacy Matters

Introduction

At Kathleen Heals, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number when you book a session or submit a form
• Testimonials & Stories: Content you voluntarily submit, including your experiences and feedback
• Usage Data: Information about how you interact with our website
• Cookies: Small data files stored on your device to improve your experience

How We Use Your Information

We use your information to:

• Provide and improve our healing services
• Communicate with you about your sessions and bookings
• Respond to your inquiries and support requests
• Share testimonials and stories (with your permission)
• Send you updates and information about our services (with your consent)
• Improve our website and user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to share your testimonial or story publicly
• Service Providers: With trusted third-party services that help us operate our website (e.g., hosting, email services)
• Legal Requirements: When required by law or to protect our rights

Your Privacy Choices

You have control over your information:

• Display Name: Choose to display your full name or initials on testimonials and stories
• Email Visibility: Your email is never displayed publicly and is used only for verification
• Opt-Out: Unsubscribe from communications at any time
• Data Access: Request access to or deletion of your personal information

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: erovelto@outlook.com